Financial & Insurance

It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. We will thoroughly explain your choices and work hard to accommodate your needs.

For Billing Inquiries please contact our new Billing company, “Code Collect” at 844-741-4096.

Insurance

Our policy is to request co-pays and deductibles for office visits and treatment at the time services are rendered. We will submit the claim to your insurance company.

When we render professional services, we charge co-pays and deductibles to you, not your insurance company. We consider payment of fees to be your direct responsibility. Even though you may carry health insurance and may have filed an insurance claim, you will receive a statement from us each month if there is a balance due.

We participate with most major insurance providers. If you have questions regarding which insurance providers we accept, or have a worker's comp question, please e-mail us at robin@starkvilleortho.com.

We are a participating physician for:

  • Blue Cross/Blue Shield
  • Healthlink
  • MPCN
  • Tricare
  • MS Medicaid
  • Medicare
  • PPO Plus
  • United Healthcare
  • AETNA
  • CIGNA

Orthopedic Surgeons as Specialists

Orthopedic surgeons are specialists in the diagnosis and treatment of musculoskeletal conditions. The ability to treat these conditions is what sets the specialist apart from primary care physicians. Extra charges for braces, casts, treatment of fractures and diagnostic studies are common when seeing an orthopedic surgeon, such as Starkville Orthopedic Clinic. These charges are often separate from regular office charges.

Your insurance company may list these services in your EOB (explanation of benefits) or billing statement as a surgery. This is not a mistake or incorrect billing by our office. Insurance companies have no other place to list these services, so they classify them as surgeries for coding purposes even though you may not have gone to surgery. If you have any questions, please ask our billing department or your insurance carrier. Your insurance policy defines your deductibles and co-pays, which is your responsibility. Please do not ask our providers, as they do not deal in these matters: their focus is on patients and their care, not insurance companies or billing practices.